Frequently Asked Questions

SliderMouse Pro

Disable/enable(modify) click sound

You can modify the click sound of the Sliderbar.

You can do this physically on your device:

It is also possible to modify the function of the Sliderbar inside the driver.

If you want to know more about this, please take a look at the article called "Customize buttons" under the section "Features/Customization(driver)".

We always recommend that you install our driver. Here is a link to our driver's page.

End detection

End detection is a great feature to activate on your device, if your sensitivity is slow, or if you use multiple monitors.

When activating the End detection(you do this by moving the Rollerbar all the way to the left/right), the cursor will drift to the edge of your screen.

You can customize the End detection inside the driver:

We always recommend that you install our driver. Here is a link to our driver's page.

How do I change between Windows and Mac mode on 4.0 devices with Bluetooth?

To change the device mode between Winodws and Mac mode:

This applies to all devices that have Bluetooth - typically with a rev. 4.0 sticker.

The combination of buttons is DPI (cursor speed) + Paste.

While holding down the DPI button, you can now press the paste button to change mode of the device.

Windows mode: Press paste 1 time, and the first LED light from the left will light up.

Mac mode: Press paste 2 times, and the second LED light from the left will light up.

HID mode: Press paste 4 times, and the fourth LED light from the left will light up.

Choose the mode fitting your operating system and you are good to go.

How to customize buttons

You can customize the buttons and the Sliderbar on your device.

If you did not install our driver yet, please start by downloading and installing the driver.

Here is a link to our driver's page.

When the driver is installed, and you open the software, you should have the following picture on your screen:

In here, you can modify and customize the buttons and the Sliderbar. If you hit one of the buttons, you will get a drop-down list like this:

If the button/click you want to create is not on the list, you can hit the "Custom action", which you see at the bottom of the drop-down list.

Then you should see a picture like this:

Here, you can modify and customize the buttons or Sliderbar on your device just the way you want.

We always recommend that you install our driver. Here is a link to our driver's page.

Irregular Mouse Movement on Laptop

If you experience irregular movement on a laptop, it can be caused by a communication issue between hardware.

To test where the issue lies, please disable the touchpad on your laptop by doing the following:

  1. Press the start/windows key and type "Touchpad Settings".
  1. After opening the settings, you simply ress the plittle slider to turn it off:

If this fixes the issue, the please contact the laptop brand support.

If this does not fix the issue, please contact our support via this form: PRESS HERE

Modify click tension

You can modify the click force tension of the Sliderbar. Furthermore, you can also disable/enable the clickfunction of the Sliderbar.

You can do this physically on your device:

It is also possible to modify the function of the Sliderbar inside the driver.

If you want to know more about this, please take a look at the article called "Customize buttons" under the section "Features/Customization(driver)".

We always recommend that you install our driver. Here is a link to our driver's page.

No output when I press a button

If there is no output when you hit one of the buttons on your device, it might be because it is physically damaged.

An easy way to check this is to use a keyboard tester. We recommend that you use the following:

www.keyboardtester.com

When you open the tester, you will see an onscreen keyboard.

Now hit the button you suspect to be broken. The tester(onscreen keyboard) will now show you, if the PC receives any input from the device or not.

Example:

You're "copy"-button is not working.

Open the keyboardtester, and hit the copy-button.

If the button is working, you should be able to see the buttons "Ctrl" + "C", being highlighted on the on-screen keyboard.

If you don't see any buttons being highlighted, it indicates that the button is physically damaged.

Before you contact our support team, please test the device on another PC.

Important! – When you test your device, it is important that you connect the device directly to the PC. Don't use any dockingstation, USB-hub or similar.

Pairing

If you are new to the SliderMouse Pro, we recommend that you watch our "Getting started with Slidermouse Pro"-video.

This will show you how to connect the device with Bluetooth.

You can both use the USB receiver(WIFI), or Bluetooth to connect the device to your PC.

This picture will show you how to setup the device for the connection-type you would like to use:

Still have questions?

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